Terms and Conditions
Last updated: 2.7.2026
1. Purpose
These Terms of Use govern access to and use of the White Walls Country Stays website, hereinafter referred to as the “Website”.
By accessing or using this Website, the user declares that they have read, understood and accepted these Terms of Use.
If the user does not agree with any of the provisions set out in this document, they should refrain from using the Website.
2. Identification
The Website is operated by:
Entity: Espiga Exemplar Lda
Tax Identification Number: 518127460
Address: Rua da Moinheta 88 – 8365-062 Algoz
Email: info@whitewallscountrystays.com
3. Purpose of the Website
The Website is essentially informative in nature and is intended to provide information about the White Walls Country Stays accommodation, its services, facilities, location and contact details.
The Website also allows users to:
- request information;
- submit availability enquiries;
- learn about the features of the accommodation;
- access external booking platforms.
The Website does not constitute an e-commerce platform and does not provide mechanisms for the direct contracting of accommodation.
4. Use of the Website
The user undertakes to use the Website responsibly, diligently and in accordance with applicable law.
In particular, the user undertakes not to:
- use the Website for unlawful purposes;
- introduce viruses, malware or any other malicious code;
- attempt to access restricted areas of the Website;
- compromise the security or stability of computer systems;
- collect data from other users without authorisation;
- use automated content extraction mechanisms without express authorisation.
White Walls Country Stays may restrict or prevent access by users whose conduct compromises the security or normal operation of the Website.
5. Information Provided
White Walls Country Stays endeavours to ensure that all published information is accurate and up to date.
However, typographical errors, inaccuracies, omissions or unintentional outdated information may occur.
White Walls Country Stays reserves the right to amend, correct or update any content on the Website without prior notice.
The information contained on the Website is for informational purposes only and does not constitute a binding contractual offer.
6. Availability Enquiries
The form made available on the Website is intended exclusively for information and availability enquiries.
The submission of an enquiry:
- does not constitute a booking;
- does not guarantee availability;
- does not establish any accommodation contract;
- does not create any obligation to provide services.
After receipt of the enquiry, the user may be contacted to provide additional information or may be redirected to external booking platforms.
7. Bookings Through External Platforms
Accommodation bookings are not made through this Website.
Whenever the user intends to complete a booking, they may be redirected to external platforms specialised in the management of bookings, including, among others:
- MTP Homes;
- Booking.com;
- Airbnb;
- other platforms that may be used in the future.
Each of these platforms operates autonomously and independently from this Website.
The completion of the booking, as well as the processing of personal data required for that purpose, is carried out by the respective platform, and its own Terms and Conditions, Privacy Policy and Cookie Policy shall apply.
After confirmation of the booking, the platform may communicate to White Walls Country Stays the data strictly necessary for the preparation and management of the stay.
8. Prices and Availability
Information regarding prices, promotional campaigns, availability or accommodation conditions that may be presented on the Website is for informational purposes only.
Prices, commercial conditions, cancellation policies, payments and actual availability are defined by the platform on which the booking is completed.
In the event of any discrepancy, the conditions presented by the booking platform used shall always prevail.
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9. Links to Third-Party Websites
The Website may contain links to websites owned by third parties.
These links are provided solely to facilitate the user's access to complementary information or services.
White Walls Country Stays does not control the content, privacy policies, cookie policies or terms of use of such websites and assumes no responsibility for them.
10. Intellectual Property
Unless otherwise stated, all content made available on this Website, including but not limited to:
- graphic design;
- website structure and navigation;
- visual identity;
- photographs;
- texts;
- logos;
- illustrations;
- videos;
- software;
- source code;
- databases;
- content organisation.
is protected by national and international copyright and intellectual property legislation.
The use of such content is permitted solely for personal and non-commercial purposes.
Any reproduction, distribution, modification, adaptation, publication, public communication or commercial exploitation of the content is prohibited without the prior written authorisation of the respective rights holder.
11. User Content
Whenever users submit communications through the contact form or by email, they declare that the information provided is accurate and that they are authorised to provide it.
Users also undertake not to submit unlawful, offensive, defamatory, discriminatory or otherwise inappropriate content that may infringe the rights of third parties.
12. Website Availability
White Walls Country Stays endeavours to ensure the continuous availability of the Website.
However, it does not guarantee that the Website will always be available without interruption or free from errors.
Interruptions may occur due to, among other reasons:
- maintenance operations;
- technical updates;
- service provider failures;
- electronic communications failures;
- security incidents;
- force majeure events.
White Walls Country Stays shall not be held liable for any damages arising from such interruptions.
13. Security
The Website implements appropriate technical and organisational measures designed to protect its computer systems against unauthorised access, cyberattacks, misuse and other security threats.
Despite these measures, no computer system can guarantee absolute security. Users should therefore also adopt appropriate security practices when using the Internet.
14. Data Protection
The processing of personal data carried out through the Website is governed by the respective Privacy Policy.
Whenever users are redirected to external booking platforms, the privacy policies of those entities shall apply to the processing of personal data carried out within the booking process.
15. Cookies
The use of cookies is governed by the Website's Cookie Policy.
Users may manage their cookie preferences through the CookieScript platform available on the Website.
16. Limitation of Liability
To the fullest extent permitted by applicable law, White Walls Country Stays shall not be liable for:
- indirect damages or loss of profits;
- temporary unavailability of the Website;
- interruptions to electronic communications;
- technical failures attributable to third parties;
- content made available on external websites;
- services provided by external booking platforms;
- decisions taken by users based on the information published on the Website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
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17. Amendments to these Terms
White Walls Country Stays reserves the right to amend these Terms of Use whenever deemed necessary.
Whenever significant changes are made, the date indicated at the beginning of this document will be updated.
18. Governing Law and Jurisdiction
These Terms of Use shall be governed by Portuguese law.
Without prejudice to the mandatory provisions applicable to consumer protection, any dispute arising from the use of the Website shall be subject to the jurisdiction of the competent Portuguese courts.
19. Alternative Consumer Dispute Resolution
In the event of a consumer dispute, consumers may resort to an Alternative Consumer Dispute Resolution Entity (ADR), in accordance with Portuguese Law no. 144/2015 of 8 September.
Considering the location of the establishment, the competent ADR entity is:
CIMAAL – Algarve Consumer Information, Mediation and Arbitration Centre
Address: Edifício Ninho de Empresas, Estrada da Penha, 8005-131 Faro, Portugal
Telephone: (+351) 289 823 135
Email: apoio@consumidoronline.pt
Website: www.consumidoronline.pt
Additional information regarding Alternative Consumer Dispute Resolution entities is available on the Portuguese Consumer Portal:
www.consumidor.gov.pt/ral-mapa-e-lista-de-entidades
Consumers may also use the Portuguese Online Complaints Book available at:
20. Contact Information
For any questions relating to the Website, please use the following contact details:
Espiga Exemplar Lda
Address: Rua da Moinheta 88, 8365-062 Algoz, Portugal
Email: info@whitewallscountrystays.com
Telephone: +351 961 298 497
Portuguese Tax Identification Number (NIF): 518127460
21. Final Provision
These Terms of Use constitute the entire agreement between the user and White Walls Country Stays regarding the use of the Website and supersede any previously published versions.
If any provision of these Terms is found to be invalid or unenforceable, such invalidity or unenforceability shall not affect the validity of the remaining provisions, which shall remain in full force and effect.